Privacy Policy
Last Updated: July 14, 2026
At Loom The Brands, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or make a purchase.
- Information We Collect
We may collect the following information:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment information (processed securely by our payment partners)
- Order history
- Device information, browser type, IP address, and website usage data
- How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our website and shopping experience
- Prevent fraud and enhance website security
- Send promotional emails and marketing communications (only where permitted by law)
- Cookies
Our website uses cookies and similar technologies to:
- Remember your preferences
- Improve website functionality
- Analyze website traffic
- Personalize your shopping experience
You can manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
- Payment Security
We do not store your complete payment card information. Payments are processed through secure third-party payment providers that use industry-standard security measures.
- Information Sharing
We do not sell or rent your personal information.
We may share your information only with trusted service providers who help us:
- Process payments
- Deliver orders
- Provide customer support
- Operate and improve our website
- Comply with legal obligations
- Data Security
We implement reasonable administrative, technical, and organizational safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your information, no method of online transmission or electronic storage is completely secure.
- Marketing Communications
If you subscribe to our newsletter, we may send you updates about new arrivals, promotions, and special offers. You can unsubscribe at any time using the unsubscribe link in our emails or by contacting us.
- Your Rights
Depending on your location and applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your personal information
- Withdraw consent for marketing communications
- Request a copy of your personal data where applicable
- Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
- Children’s Privacy
Our website is not intended for children under the age required by applicable law. We do not knowingly collect personal information from children.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the revised “Last Updated” date.
- Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us through the Contact Us page on our website or by using the contact information provided there.